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A Smarter Approach to Mobile Device ManagementMore people today use personal mobile devices like smartphones and tablets for business purposes. Such devices, coupled with greater Wi-Fi accessibility and cloud services, have empowered us with the ability to access data and do business from practically anywhere at anytime.Needless to say, many small-to-medium sized business owners have embraced the BYOD (Bring-Your-Own-Device) revolution. The benefits are obvious; increased employee productivity, enhanced services to customers/clients, and better overall customer and employee satisfaction.But what about...

4 Essential Pieces of Any Small Business BYOD StrategyBelieve it or not, once upon a time, kids at the bus stop didn’t have cell phones and the mobile device strategy of many businesses was typically "you’ll take what you’re given, refrain from using it for any personal use, and the data may be scrubbed clean whenever we please."We’ve come a long way. Today, businesses really have no choice but to let employees use personal devices for work purposes. Blurred...

Keep Your IT Guy and Outsource IT Services, TooEveryone in the office loves Eric. Sporting a different ironic t-shirt everyday, Eric is the one we call when technology spits in our face. Whether it's a slow system, a bug that needs to be squashed, a website issue, or a crash that results in unexpected downtime and data loss, Eric is right there. Not only does he get to the bottom of any issue but he also rights the ship like...

How to Trim the Fat From Data Center CostsWhen smaller businesses look to cut costs, they commonly take shortcuts that are risky to their bottom line. They may go out of their way to avoid upgrading dated hardware, buying software licenses, or increasing bandwidth. In some instances, they layoff in-house IT support, or avoid hiring new help, even as the business grows. This often leads to a very cranky and disgruntled "IT guy" with a bad attitude as he or...

Understanding Managed Services and How They Benefit SMBsSmall to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that's going to save them money and revolutionize how they do business. They're all too quick to caution that if you don't listen to them, you'll fall behind the times, and eventually be swimming in a sea of debt and out of business.No doubt you've heard, or you've at least read...

Are Managed IT Services Right For You? A Few Things to ConsiderHow do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away why they're where they are. They're visionaries. They're risk takers. They're competitive. They want...

Breaking News: Downtime Kills Small BusinessesDowntime is bad news for any business whether big or small.A recent two-hour New York Times' downtime occurrence sent Twitter ablaze and their stock price plummeting.Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%.We know what you're thinking. Holy crap, Google makes $100,000 an hour? Yeah...

Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity. These terms are commonly used interchangeably, often resulting in confusion. In an effort to alleviate some of this confusion, let's describe each physical process. You...