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About Us

Prysm Corporation is a family-owned IT and business phone company based in Mt. Juliet, Tennessee. We've been supporting small and medium businesses across Nashville and Middle Tennessee since 2010 — and we still answer the phone when you call.

Founder Lorne Thomas started Prysm after seeing too many local businesses stuck with IT vendors who were slow to respond and quick to disappear when things went wrong. The idea was simple: be the kind of technology partner that actually shows up — responsive, local, and invested in how your business runs day to day. We built Prysm specifically for businesses with 10 to 75 employees — large enough to depend on technology, small enough to deserve a partner who knows your name. From law firms and medical practices to construction companies and financial services firms, businesses across Nashville, Franklin, Hendersonville, and Middle Tennessee trust Prysm to keep their technology running.

Your neighbors in IT

We're not a national call center. Our team is local, our clients are local, and when something goes wrong, we're close enough to show up in person.

One vendor. One call.

Most businesses manage IT and their phone system through two separate vendors. We handle both — which means one call and a team that understands how everything connects.

Right-sized for you

We're not the right fit for solo operators or enterprise companies. We're built for growing businesses that depend on technology and want a partner, not a ticket number.

Our Story

The Spark | 2010: Prysm Corporation was birthed from a simple observation: businesses, big and small, craved for streamlined technology solutions. We began our journey offering business process outsourcing (BPO) services, taking on the back-office tasks and front-office challenges, from payroll intricacies to human resource hurdles. Yet, as we worked closely with our partners, a pattern emerged. Leaders aspired to harness the transformative powers of tech, especially the magic of VoIP systems and robust backup solutions. However, the maze of options out there was daunting.

The Pivot: Understanding this pain point, we decided to evolve. We didn’t just want to be another service provider; we aimed to be the beacon guiding businesses through the tech fog. Expanding our portfolio, we ventured into offering tailor-made technology solutions that directly impacted and enhanced their bottom line.

Prysm Today: Today, our commitment goes beyond just offering services. We're here to give businesses peace of mind. With an array of services tailored for the modern-day enterprise, our team is fiercely dedicated to ensuring every cog in your business machinery operates seamlessly. We don’t just provide IT and voice solutions; we build partnerships. Every interaction with Prysm Corporation is a step toward a future where your business thrives, unhindered by technology hiccups.

Your growth, our commitment. Welcome to Prysm Corporation.

Meet our Team

Our team is friendly, approachable, and always here to help, making your experience with us as personal and enjoyable as possible.
Lorne Thomas
CEO & President
Jeremy Owens
Chief Technology Officer
Hannah Poston
IT Support Technician II
Kerry Springer
Senior Account Executive

Our North Star:
Core Values at Prysm Corporation

In the dynamic world of technology, amidst the ever-changing tides, our values serve as our unwavering compass. They're more than just words; they're the essence of our DNA.
1
Authenticity
We wear our integrity on our sleeves, fostering an environment where honesty isn’t just practiced; it’s expected.
2
Unyielding Dedication
We’re more than just service providers. We’re allies, committed to bringing the best for our partners every single day.
3
Synergy
Greatness isn't achieved in silos. Through collaboration and communication, we lift each other, transforming challenges into milestones.
4
Frontier Spirit
Technology evolves. So do we. Pioneering innovation, we stay nimble, always pushing boundaries for our partners.
5
Harmony
In the rush of bytes and bits, we believe in maintaining equilibrium. Work-life harmony isn’t just a buzzword here; it’s a lifestyle.
6
Steadfast Reliability
We're not about one-time wonders. Day in, day out, we aim for unwavering consistency, building trust one interaction at a time.
7
Deep Respect
Every second of our partner's time is invaluable. We honor this with humility, kindness, and an unwavering dedication to excellence.
8
Divine Purpose
Beyond technology, we're guided by a higher calling to serve and uplift. Each solution embodies a purpose transcending the tangible; it's our mission to create a genuine impact.

Our Purpose & Promise

Every business, whether starting up or scaling up, has aspirations and challenges unique to its journey. At Prysm Corporation, our Purpose & Promise encapsulates our commitment to understanding those aspirations and transforming challenges into opportunities. We don’t just offer services; we partner in your journey towards tangible, meaningful outcomes.

Vision

Envisioning a future where every business, no matter its size or location, thrives unhindered, powered by the right tools and support.

Mission

At Prysm Corporation, we're in the business of outcomes. We understand that technology is just a means to an end – and that end is your success. From improved communication to enhanced operational efficiencies, we're dedicated to ensuring your business realizes its goals. Whether you're local or afar, we're with you every step of the way, turning challenges into milestones.

Our clients love what we do for them

Keep Your Business Safe: Are You In The Know?

Harness the wisdom of "Compromised Email" and explore:
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Actionable insights to bolster your digital ramparts
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